Unlocking the Power of Prescreening: Essential Questions to Ask ERP Consultant

What is your overall experience in ERP consultation?

Establishing the duration and depth of their experience in the ERP industry is fundamental to assessing a consultant's ability to manage advanced implementations, troubleshoot where pivotal and understand the ERP landscape like the back of their hand.

Do you have any experience in specific ERP software like SAP, Oracle etc.?

Knowing their proficiency in specific software gives an edge as this expertise would streamline your business processes and make the implementation process much smoother.

Kindly describe the industries that you've catered to through your ERP consultation service.

Each industry has its own unique necessities and process-flow. Consultants with specific industry experience should be able to leverage that knowledge to your company's advantage.

How do you approach a new ERP implementation at an organization?

Understanding the consultant's approach to new implementations gives insights into their operational methodology and their adaptability to your company's requirements.

Could you provide insight into how you analyze company processes before suggesting an ERP solution?

This is to know their ability to understand your company's workflow necessities, identify loopholes, and ways to improve before choosing an ERP solution.

What process do you follow when implementing an ERP system?

Remember, you’re looking for a systematic and structured workflow when it comes to executing ERP systems. This gives you a glimpse into their ability to plan, execute and test.

Do you have any specific certifications in ERP consultation or ERP software?

Look for certifications such as SAP Certified Application Associate, MS Dynamics Certified Professional, Oracle ERP Cloud Certifications etc. These not only enhance credibility but also guarantees up-to-date ERP knowledge.

How comfortable are you with customizing an ERP software to suit our company's needs?

A consultant's ability to tailor an ERP system according to your company's requirements is crucial for streamlined, efficient business processes.

How would you handle training staff for new ERP implementations?

Training employees to use the new system efficiently and effectively is a must. Analyze their training strategies to ensure a smooth transition.

Do you have any examples of past ERP projects that have significantly improved business operations?

If they can provide specifics about how their ERP implementations have created a significant positive impact, that's a big plus point. It not only confirms their proficiency but also their capability to align ERP implementation with business strategy.

Are you experienced in integrating third-party systems with an ERP software?

Integration essentials could range from CRMs, eCommerce platforms, to specialized applications. Thus, skills to integrate third-party hardware and software with the ERP system is of high importance.

Are you familiar with project management tools and methodologies used for ERP implementation?

Understanding their familiarity with Agile, Waterfall or Scrum methodologies is vital as effective project management ultimately leads to the successful implementation of the project.

Can you provide support post-ERP implementation?

Post-implementation support is most often overlooked! This ongoing support service, updates, maintenance, and troubleshooting are critical to the successful use and adaptation of the ERP software.

Describe your biggest challenges on the job and how you've addressed them.

This is to know their ability to handle challenges, pressure and to make key decisions when things go south!

How well do you deal with setting and meeting project deadlines in your consultancy role?

Because, let's face it, delay in project deadlines is neither economical nor good for business!

Can you describe a situation where ERP implementation did not go as expected and how you handled it?

Learning from past failures is always the best way to prevent future ones. This question helps understand their ability to be resilient and proactive in problem-solving!

Do you have any references from previous clients that you could share with us?

Best way to know a consultant's credibility? Do a background check with their previous clients to understand their satisfaction levels and the consultant's level of professionalism.

Are you comfortable with performing duties outside of typical working hours when necessary during critical phases of implementation?

Crucial ERP implementation stages might demand work during non-operating hours. Be upfront and ask this question right away!

Can you explain how you stay up-to-date with the latest technologies and advancements in the field of ERP consultation?

ERP industry, like any other, is constantly evolving with technology. Keeping oneself updated is key to deliver optimized, contemporary solutions!

What are your expectations in terms of remuneration?

Last but not least, discuss expectations in terms of pay! Find a common ground where it's a win-win for both parties.