Essential Prescreening Questions for Hiring the Best General Admin: A Comprehensive Guide

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When it comes to hiring for general administration roles, it's essential to ask the right questions during the interview process. Choosing the right candidate requires a keen understanding of the individual's skills, experience, and compatibility with your company culture. This article delves into some vital prescreening questions that can help you identify the most suitable candidate for your general admin roles.

Pre-screening interview questions

What is Your Current Location?

Asking candidates where they currently live helps you understand their ability to commute or their suitability for a remote role. It's also a good way to gauge if they're willing to relocate if your company requires it.

Can You Describe What Our Company Does?

This question assesses whether the applicant has done their homework about your company. It can help you separate serious candidates from those who may have applied on a whim.

Why Do You Want to Work With Us?

The response to this question can give you insights into the candidate's motivation and whether they align with your company's mission and values.

Can You Share Your CV/Resume?

Requesting a CV or resume can provide a quick overview of the candidate's qualifications, past work experience, and skills.

What is Your Availability?

Asking about availability can determine whether the candidate's schedule aligns with your company's working hours. It also helps identify their ability to work during peak hours or overtime when needed.

When Can You Start Working With Us?

This question can help you plan your hiring timeline and understand if the candidate is currently employed or has any other commitments that might delay their start date.

What Do You Enjoy Most About Being an Admin?

Understanding what a candidate enjoys about their role can give you insights into their passion and dedication to their work.

Tell Us About Yourself?

This open-ended question allows candidates to share more about their background, interests, and personality traits that may not be evident in their CV.

What is Your Salary Expectation?

While this might seem like a forward question, it's important to understand if the candidate's salary expectations align with your budget.

What is Your Previous Experience in an Administrative Role?

Understanding the candidate's past experience can help you assess their ability to handle the responsibilities of the role you're hiring for.

Are You Familiar with Office Management Systems and Procedures?

An understanding of office systems and procedures is crucial for an admin role. This question can help you gauge the candidate's technical skills and familiarity with office operations.

What Software Programs Are You Comfortable Using?

This question can help you assess the candidate's proficiency in specific software that your company uses regularly.

Have You Handled Confidential Information Before?

Admin personnel often handle sensitive information. Assessing a candidate's experience and approach to confidentiality is crucial.

How Do You Prioritize Your Work?

This question can help you understand the candidate's organizational skills and ability to manage multiple tasks effectively.

Are You Comfortable Working with a Team and Reporting to Multiple Managers?

Admin roles often require teamwork and reporting to multiple people. This question can help you assess the candidate's ability to work in such an environment.

How Do You Handle Stress and Pressure?

Admin roles can often be demanding. Asking candidates how they handle stress can give you insights into their resilience and coping strategies.

What Strategies Do You Use to Stay Organized and Meet Deadlines?

This question can help you understand the candidate's time management skills and their ability to stay organized amidst multiple tasks.

Are You Comfortable Handling Phone Calls, Emails, and In-Person Inquiries?

Admin roles often involve a lot of communication. Understanding a candidate's comfort level with these tasks can be insightful.

Prescreening questions for General Admin
  1. Please upload your CV/Resume
  2. When can you start to work with us?
  3. Where do you presently live?
  4. Can you tell us what we do as a company?
  5. Can you tell us your availability? We have multiple shifts that run thru the day and evening.
  6. Whats your favorite part of being an admin?
  7. Tell us a little bit about yourself?
  8. What is your salary expectation?
  9. What is your previous experience in an administrative role?
  10. Are you familiar with office management systems and procedures?
  11. What software programs are you most comfortable using?
  12. Can you describe your experience with administrative tasks such as scheduling and managing correspondence?
  13. Do you have experience in handling confidential information?
  14. How do you prioritize your work when given multiple tasks at once?
  15. Can you describe a time when you had to deal with a difficult customer or colleague, and how you handled it?
  16. Are you comfortable working with a team and reporting to multiple managers?
  17. How do you handle stress and pressure in a fast-paced office environment?
  18. What strategies do you use to stay organized and meet deadlines?
  19. Why do you want to work with the us?
  20. Are you comfortable with taking on a role that requires handling phone calls, emails, and in-person inquiries?

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