Top Prescreening Questions to Ask Voice User Interface (VUI) Writer

What is your previous experience working as a VUI writer?

Asking about a candidate’s previous experience gives you a comprehensive understanding of their competency level. This will help you gauge their knowledge, skills, and understanding of the role and expectations.

Have you ever created user flows for voice user interfaces?

This question brings to light the candidate's technical prowess in developing user interfaces. Their response will also provide insights into their ability to break down complex VUI problems into manageable solutions.

Can you describe the most complex VUI project you've worked on?

This question is an excellent way to assess problem-solving abilities, creativity, and how they handle project-related challenges and complexities. It also aims to understand the kinds of projects they've tackled and the role played in them.

Can you explain how you handle ambiguity in user requests to improve the VUI design?

Exploring ambiguity in the VUI design process can help discern a candidate’s approach towards ambiguous commands. It uncovers their critical thinking and decision-making skills while also testing their aptitude for fostering VUI improvement.

How comfortable are you with scripting and programming languages used in VUI?

Understanding a candidate’s comfort level with VUI scripting and programming languages sheds light on their technical competencies, readiness, and adaptability. This can help identify their capacity to contribute to the VUI processes effectively.

Describe how you approach user testing and iteration in the context of VUI design.

This question allows you to evaluate their understanding and importance of user testing and iterations in VUI design. Additionally, it offers insights into their testing and analytical skills.

Do you possess knowledge of the current technologies compatible with Voice UI like Amazon Alexa, Google Assistant, etc?

A candidate's familiarity with current voice technologies helps assess their ability to work with different platforms. It simultaneously considers their tech-savviness and commitment to keeping up with emerging trends.

How would you design voice prompts that could facilitate a better conversation with the user?

Inquiring about voice prompts not only illustrates their creative thinking and problem-solving skills but also indicates their understanding of user-centric designs and the importance of user experience in VUIs.

How do you approach the ideation and brainstorming process for VUI content?

This question aims to understand the candidate's thought process during the ideation phase and capturing creativity. It also helps to gauge their ability to work as part of a team.

Can you describe a time where you had to solve complex interaction design challenges?

This is another question aimed at understanding how well the candidate can resolve design-related problems. Their answer gives you insights into their problem-solving abilities, resilience, and capacity to handle work pressure.

How have you used analytics to improve VUI performance in the past?

Assessing a candidate’s past use of analytics allows for a better understanding of their ability to deliver data-driven improvements. It indicates their analytical skills and how they interpret data for continuous improvement.

Have you collaborated with multidisciplinary teams before for VUI development?

This question uncovers past experiences in cross-functional collaborations, thus helping to determine their teamwork and communication skills. It also provides a measure of their flexibility and adaptability in different working scenarios.

What is your process for developing personas in VUI design?

By asking about persona development, you get to understand their user-centric approach towards creating and developing VUIs. This can illustrate the extent of their understanding of user behavior and preferences.

Can you give any examples of where you've written dialogues for virtual assistants?

Asking for specific dialogues they've written reveals their hands-on experience and the quality of their work. Their preparedness to offer examples might also indicate their pride in their work, which can denote a sense of ownership and passion for the craft.

How would you resolve a situation where a conversational UI fails to understand the user's command?

This query provides insights into their problem-solving abilities, and how they handle user experience issues. It also checks their understanding of how to refine and improve conversational aspects of VUIs.

Do you have any experience with Natural Language Understanding and/or Natural Language Processing?

This question will help you to determine the candidate's level of expertise in the foundational technologies behind VUIs. It showcases their capacity to work with complex algorithms and understanding of NLU and NLP.

How do you ensure the human-like quality of a VUI while designing it?

Inquiring about the approach towards maintaining a human-like quality offers valuable insights into their creativeness, attention to detail and the understanding of the concept of voice embodiment.

Do you have prior experience working with voice/speech recognition systems?

The response helps identifying the candidate's familiarity with voice systems, depicting their versatility. It also can reveal their hands-on experience with speech recognition technologies.

What are some measures you take to make sure the VUI is inclusive and accessible?

This question indicates the candidate's awareness & approach towards inclusivity and accessibility in VUIs. It helps determine their values, sensitivity and commitment towards creating universally accessible designs.

How familiar are you with the process and metrics for setting and assessing VUI performance goals?

The response to this question gives an idea of the ability of the candidate to set realistic, measurable performance goals for VUIs, as well as their proficiency in assessing the achievement of these goals.