Interview scorecard template

Content Coordinator interview scorecard

Pre-screening scorecard for Content Coordinator candidates.

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marketing growthcms workflowcontent calendareditorial productionseo briefs
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Campaigns that performed

30% weight

Check which content they personally produced or shepherded: blog series, newsletters, video scripts, landing pages. Ask for traffic, subscriber growth, or engagement numbers tied to specific pieces.

Evidence to listen for

  • Names campaigns or programmes they ran, with the metric they moved and the baseline it moved from
  • Distinguishes their own work from the team's or the agency's
  • Knows the audience and the offer, not just the channel
  • Can describe a campaign that failed and why

Five-point scoring guide

1
Poor

No numbers; describes activity rather than results.

2
Needs Improvement

Vanity metrics only; attribution to their own work is unclear.

3
Satisfactory

Real campaigns with some numbers; baselines often missing.

4
Very Good

Named campaigns with metric, baseline, and clear personal ownership.

5
Excellent

Names individual pieces and series they owned end to end, with sessions, open rates, or ranking gains attached to each.

02
Evaluation factor

Audience and segmentation

25% weight

Probe how they decide what to write for whom: persona docs, keyword research in Ahrefs or Semrush, funnel stage mapping, repurposing one asset across channels.

Evidence to listen for

  • Describes real customer segments and what differs between them, not demographic guesses
  • Has built lifecycle stages, journeys, or nurture logic that reflect actual behaviour
  • Knows where the audience data comes from and its limits
  • Writes for the segment rather than for everyone

Five-point scoring guide

1
Poor

One message for everyone; no segmentation thinking.

2
Needs Improvement

Segments by demographics only; no behavioural insight.

3
Satisfactory

Workable segmentation; lifecycle logic is basic.

4
Very Good

Behaviour-driven segmentation and lifecycle design with evidence behind it.

5
Excellent

Maps content to defined segments and funnel stages, citing search intent data or customer questions rather than internal preference.

03
Evaluation factor

Measurement and testing

30% weight

Assess their reporting habits: GA4 dashboards, UTM discipline, headline or subject line A/B tests, tracking which posts drove signups versus vanity pageviews.

Evidence to listen for

  • Tests deliberately rather than changing everything at once
  • Understands attribution limits and does not overclaim
  • Knows what sample size and duration a test needed
  • Can name a test whose result contradicted what they expected

Five-point scoring guide

1
Poor

No testing; claims credit for correlation.

2
Needs Improvement

Runs tests but reads them badly; overclaims attribution.

3
Satisfactory

Tests sensibly; rigour drops under deadline pressure.

4
Very Good

Disciplined testing with honest attribution and a result that surprised them.

5
Excellent

Reads GA4 and CMS analytics unprompted, ran subject line or CTA tests, and killed underperforming formats based on the data.

04
Evaluation factor

Working with the business

15% weight

Look for how they run production: editorial calendars in Asana or Notion, chasing SMEs and designers for assets, hitting publish dates, handling legal or brand review.

Evidence to listen for

  • Works with sales, product, or operations rather than throwing campaigns over a wall
  • Briefs designers and writers well enough to get usable work
  • Manages agencies or freelancers to a standard
  • Reports results to leadership without spin

Five-point scoring guide

1
Poor

Works in isolation; reports only flattering numbers.

2
Needs Improvement

Limited coordination; briefs are thin.

3
Satisfactory

Coordinates adequately; reporting is honest if basic.

4
Very Good

Strong partner to sales and product; briefs and reports clearly.

5
Excellent

Keeps a visible calendar, unblocks freelancers and reviewers early, and ships on schedule without last minute scrambles or missed approvals.

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