Interview scorecard template

Continuing Education Instructor interview scorecard

Pre-screening scorecard for Continuing Education Instructor candidates.

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education coachingadult learningceu accreditationcurriculum designlms delivery
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Subject and technical command

30% weight

Check depth in the subject they will teach: current licensure or industry credentials, years of practice, and how they keep course content aligned with revised codes, standards, or exam blueprints.

Evidence to listen for

  • Knows the material or discipline well beyond the level they teach
  • Holds the qualifications, licences, or certifications required, and they are current
  • Can answer an unexpected question honestly rather than bluffing
  • Keeps learning in their own field

Five-point scoring guide

1
Poor

Knowledge barely ahead of the learners; bluffs when asked something unexpected.

2
Needs Improvement

Adequate on the syllabus only; gaps show under questioning.

3
Satisfactory

Solid command of the material for the level taught.

4
Very Good

Depth well beyond the taught level; comfortable being asked anything.

5
Excellent

Holds active credentials in the field, cites specific standard revisions they rewrote modules around, and teaches from recent practitioner experience.

02
Evaluation factor

How they actually teach

30% weight

Probe their andragogy with working adults: lesson pacing for evening cohorts, hands-on labs, case discussion, and how they build syllabi, rubrics, and CEU hour documentation in Canvas or Moodle.

Evidence to listen for

  • Describes how they teach a specific thing, not their philosophy of teaching
  • Adapts when the first explanation does not land
  • Checks understanding rather than assuming it
  • Differentiates for varying ability within one group

Five-point scoring guide

1
Poor

Only philosophy, no method; one explanation and no plan B.

2
Needs Improvement

Delivers content but cannot adapt when learners are lost.

3
Satisfactory

Sound instruction; differentiation is limited.

4
Very Good

Multiple routes to the same concept, with real checks for understanding.

5
Excellent

Describes concrete lesson structures for adult learners, shows syllabi and assessment rubrics built, and adapts delivery for hybrid or asynchronous cohorts.

03
Evaluation factor

Group management and safeguarding

25% weight

Assess handling of mixed-ability adult classrooms: absenteeism, dominant participants, workplace-sponsored students, plus mandatory reporting, Title IX, and accommodation requests routed through disability services.

Evidence to listen for

  • Has a concrete approach to a disruptive individual and a whole group losing focus
  • Knows the safeguarding or duty-of-care obligations for this age group and setting
  • Escalates a concern through the right channel
  • Sets boundaries without becoming punitive

Five-point scoring guide

1
Poor

No behaviour strategy; unaware of safeguarding obligations.

2
Needs Improvement

Struggles with disruption; vague on duty of care.

3
Satisfactory

Manages a normal group; less confident with serious disruption.

4
Very Good

Confident group management with clear safeguarding awareness.

5
Excellent

Gives specific de-escalation and attendance interventions used, names accommodation and reporting procedures followed, and documents incidents through the proper office.

04
Evaluation factor

Progress and communication

15% weight

Look for evidence of learner outcomes: pass rates on certification exams, course completion and re-enrolment figures, evaluation scores, and reporting back to employers or accrediting bodies like IACET.

Evidence to listen for

  • Measures whether learners actually improved, not just attended
  • Gives feedback that changes what someone does next
  • Communicates with parents, clients, or managers about difficult progress honestly
  • Records progress usefully

Five-point scoring guide

1
Poor

No sense of whether anyone improved.

2
Needs Improvement

Tracks attendance rather than progress; avoids hard conversations.

3
Satisfactory

Monitors progress; feedback is general.

4
Very Good

Measures progress concretely and handles difficult conversations well.

5
Excellent

Quotes completion and exam pass numbers before and after their changes, and communicates progress clearly to students, sponsors, and program coordinators.

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