Interview scorecard template

Digital Accessibility Consultant interview scorecard

Pre-screening scorecard for Digital Accessibility Consultant candidates.

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security complianceaccessibility auditscreen readersvpatwcag
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Technical depth

35% weight

Check depth on WCAG 2.2 AA success criteria, ARIA authoring practices, and hands-on testing with JAWS, NVDA, VoiceOver plus axe DevTools or ANDI.

Evidence to listen for

  • Command of the specific attack surface, tooling, and controls the role covers
  • Understands how the underlying system works, not just how the tool reports on it
  • Can explain an attack or control chain end to end
  • Distinguishes what they found themselves from what a scanner flagged

Five-point scoring guide

1
Poor

Tool operator only; no understanding of the systems underneath.

2
Needs Improvement

Runs tooling but cannot explain findings or how the attack works.

3
Satisfactory

Solid working knowledge; depth thins outside familiar tooling.

4
Very Good

Strong command of the domain; explains attack and control chains clearly.

5
Excellent

Cites specific success criteria by number, explains name/role/value failures, and describes real screen reader behaviour differences across NVDA and VoiceOver.

02
Evaluation factor

Real incidents and findings

30% weight

Probe actual audits shipped: VPAT or ACR authoring, ADA Title II or EN 301 549 conformance reviews, mobile app audits, defect counts and severity ratings.

Evidence to listen for

  • Brings specific incidents, findings, or audits they personally worked
  • States their own role rather than the team's
  • Describes what was actually at risk and what changed afterwards
  • Can talk about a finding that turned out to be wrong

Five-point scoring guide

1
Poor

No hands-on work; knowledge is entirely certification or coursework.

2
Needs Improvement

Limited exposure; cannot describe their contribution to an incident.

3
Satisfactory

Real casework with adequate detail; ownership sometimes vague.

4
Very Good

Specific incidents with clear personal scope and what changed after.

5
Excellent

Walks through named audit engagements with issue volumes, sampling methodology, and how findings mapped to a published conformance report.

03
Evaluation factor

Risk judgement

20% weight

Assess how they triage: which barriers block task completion for keyboard or AT users versus cosmetic gaps, and how legal exposure shapes remediation priority.

Evidence to listen for

  • Prioritises by actual exploitability and business impact, not raw severity scores
  • Can argue for accepting a risk as well as fixing it
  • Knows the difference between a finding and a problem
  • Does not cry wolf or wave things through

Five-point scoring guide

1
Poor

Treats every finding as critical, or waves real risk through.

2
Needs Improvement

Follows severity scores mechanically; no business context.

3
Satisfactory

Reasonable prioritisation; less confident arguing for risk acceptance.

4
Very Good

Prioritises by exploitability and impact; can justify accepting a risk.

5
Excellent

Separates blocking barriers from minor defects using user impact evidence, and defends prioritisation calls against both engineering cost and litigation risk.

04
Evaluation factor

Getting things fixed

15% weight

Look for evidence they got fixes merged: pairing with developers on focus management, design system component remediation, accessibility acceptance criteria in tickets, training sessions delivered.

Evidence to listen for

  • Writes findings engineers can act on rather than a wall of output
  • Has persuaded a team to fix something they did not want to fix
  • Explains risk to executives in business terms
  • Works with the org rather than policing it

Five-point scoring guide

1
Poor

Adversarial with engineering; findings never get fixed.

2
Needs Improvement

Reports are unactionable; no influence beyond raising tickets.

3
Satisfactory

Adequate reporting; relies on mandate rather than persuasion.

4
Very Good

Actionable findings and a real record of getting fixes shipped.

5
Excellent

Names components or patterns rewritten with their input, plus mechanisms (linting, CI checks, design system rules) that stopped regressions returning.

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