security compliancecontent moderationdsa complianceplatform policytrust and safety
Complete evaluation framework
What to assess and how to score it
Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.
01
Evaluation factor
Technical depth
35% weight
Check command of policy enforcement tooling: moderation queues, hash-matching systems like PhotoDNA, NCMEC reporting flows, DSA and Online Safety Act duties, and classifier precision or recall trade-offs.
Evidence to listen for
Command of the specific attack surface, tooling, and controls the role covers
Understands how the underlying system works, not just how the tool reports on it
Can explain an attack or control chain end to end
Distinguishes what they found themselves from what a scanner flagged
Five-point scoring guide
1
Poor
Tool operator only; no understanding of the systems underneath.
2
Needs Improvement
Runs tooling but cannot explain findings or how the attack works.
3
Satisfactory
Solid working knowledge; depth thins outside familiar tooling.
4
Very Good
Strong command of the domain; explains attack and control chains clearly.
5
Excellent
Names specific enforcement stacks and regulatory obligations, and explains where automated detection fails and human review must intervene.
02
Evaluation factor
Real incidents and findings
30% weight
Probe actual casework: coordinated inauthentic behaviour takedowns, CSAM or terrorist content escalations, fraud rings, or harassment brigades they personally investigated and actioned.
Evidence to listen for
Brings specific incidents, findings, or audits they personally worked
States their own role rather than the team's
Describes what was actually at risk and what changed afterwards
Can talk about a finding that turned out to be wrong
Five-point scoring guide
1
Poor
No hands-on work; knowledge is entirely certification or coursework.
2
Needs Improvement
Limited exposure; cannot describe their contribution to an incident.
3
Satisfactory
Real casework with adequate detail; ownership sometimes vague.
4
Very Good
Specific incidents with clear personal scope and what changed after.
5
Excellent
Walks through named investigations with volumes, evidence trails, escalation paths, and the enforcement outcome or law enforcement referral.
03
Evaluation factor
Risk judgement
20% weight
Test how they weigh user safety against free expression, false positive cost, appeal volume, and legal exposure when a borderline account or viral post is in question.
Evidence to listen for
Prioritises by actual exploitability and business impact, not raw severity scores
Can argue for accepting a risk as well as fixing it
Knows the difference between a finding and a problem
Does not cry wolf or wave things through
Five-point scoring guide
1
Poor
Treats every finding as critical, or waves real risk through.
2
Needs Improvement
Follows severity scores mechanically; no business context.
3
Satisfactory
Reasonable prioritisation; less confident arguing for risk acceptance.
4
Very Good
Prioritises by exploitability and impact; can justify accepting a risk.
5
Excellent
Reasons through borderline calls with a defensible framework, cites appeal reversal rates, and states clearly when they escalated rather than acted alone.
04
Evaluation factor
Getting things fixed
15% weight
Assess how they drove change: policy rewrites shipped, moderator guidance updated, product friction added, and how they moved engineering or legal to close a systemic abuse gap.
Evidence to listen for
Writes findings engineers can act on rather than a wall of output
Has persuaded a team to fix something they did not want to fix
Explains risk to executives in business terms
Works with the org rather than policing it
Five-point scoring guide
1
Poor
Adversarial with engineering; findings never get fixed.
2
Needs Improvement
Reports are unactionable; no influence beyond raising tickets.
3
Satisfactory
Adequate reporting; relies on mandate rather than persuasion.
4
Very Good
Actionable findings and a real record of getting fixes shipped.
5
Excellent
Points to policies or product controls they authored that shipped, with measurable drops in violative prevalence or repeat offender rates.
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