Interview scorecard template

Digital Well-Being Specialist interview scorecard

Evaluate Digital Well-Being Specialist candidates across 4 weighted areas: subject and technical command, how they actually teach, group management and safeguarding, and progress and communication. Subject and technical command leads at 30%, so check command of screen-time research, problematic use scales (e.g. BSMAS, IGD-20), platform recommender mechanics, and frameworks like Ofcom media. Use the rubric to compare role-specific evidence consistently.

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education coachingdigital literacydigital wellbeingonline safetyscreen time
TL;DR
For subject and technical command, look for evidence the candidate cites specific evidence and instruments, distinguishes correlation from harm claims, and names platform design features that drive compulsive use. For how they actually teach, look for evidence the candidate describes concrete session structures with activities, resources used, and how delivery shifted for age group, neurodivergence, or parent audiences. Apply the written 1–5 anchors to every answer, record the evidence behind each rating, and use the factor weights to reach a consistent overall assessment.
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Subject and technical command

30% weight

Check command of screen-time research, problematic use scales (e.g. BSMAS, IGD-20), platform recommender mechanics, and frameworks like Ofcom media literacy or the eSafety curriculum.

Evidence to listen for

  • Knows the material or discipline well beyond the level they teach
  • Holds the qualifications, licences, or certifications required, and they are current
  • Can answer an unexpected question honestly rather than bluffing
  • Keeps learning in their own field

Five-point scoring guide

1
Poor

Knowledge barely ahead of the learners; bluffs when asked something unexpected.

2
Needs Improvement

Adequate on the syllabus only; gaps show under questioning.

3
Satisfactory

Solid command of the material for the level taught.

4
Very Good

Depth well beyond the taught level; comfortable being asked anything.

5
Excellent

Cites specific evidence and instruments, distinguishes correlation from harm claims, and names platform design features that drive compulsive use.

02
Evaluation factor

How they actually teach

30% weight

Probe how they run sessions: digital detox challenges, family media plans, notification audits, sleep hygiene workshops, and how they adapt content for Year 6 versus sixth form or staff.

Evidence to listen for

  • Describes how they teach a specific thing, not their philosophy of teaching
  • Adapts when the first explanation does not land
  • Checks understanding rather than assuming it
  • Differentiates for varying ability within one group

Five-point scoring guide

1
Poor

Only philosophy, no method; one explanation and no plan B.

2
Needs Improvement

Delivers content but cannot adapt when learners are lost.

3
Satisfactory

Sound instruction; differentiation is limited.

4
Very Good

Multiple routes to the same concept, with real checks for understanding.

5
Excellent

Describes concrete session structures with activities, resources used, and how delivery shifted for age group, neurodivergence, or parent audiences.

03
Evaluation factor

Group management and safeguarding

25% weight

Assess handling of disclosures during sessions: sexting, grooming, self-harm content, cyberbullying. Look for DSL referral routes, DBS or equivalent clearance, and record-keeping practice.

Evidence to listen for

  • Has a concrete approach to a disruptive individual and a whole group losing focus
  • Knows the safeguarding or duty-of-care obligations for this age group and setting
  • Escalates a concern through the right channel
  • Sets boundaries without becoming punitive

Five-point scoring guide

1
Poor

No behaviour strategy; unaware of safeguarding obligations.

2
Needs Improvement

Struggles with disruption; vague on duty of care.

3
Satisfactory

Manages a normal group; less confident with serious disruption.

4
Very Good

Confident group management with clear safeguarding awareness.

5
Excellent

Names a real disclosure handled correctly, escalated to the safeguarding lead promptly, and shows familiarity with KCSIE or local equivalents.

04
Evaluation factor

Progress and communication

15% weight

Test how they evidence change: pre and post surveys, device usage data, wellbeing measures like SWEMWBS, and how findings are reported to school leadership, HR, or parents.

Evidence to listen for

  • Measures whether learners actually improved, not just attended
  • Gives feedback that changes what someone does next
  • Communicates with parents, clients, or managers about difficult progress honestly
  • Records progress usefully

Five-point scoring guide

1
Poor

No sense of whether anyone improved.

2
Needs Improvement

Tracks attendance rather than progress; avoids hard conversations.

3
Satisfactory

Monitors progress; feedback is general.

4
Very Good

Measures progress concretely and handles difficult conversations well.

5
Excellent

Presents measured shifts in habits or wellbeing scores, admits what did not move, and reports clearly to non-specialist decision-makers.

Evidence-led prompts

Interview questions for a Digital Well-Being Specialist

Use these prompts to surface evidence for the weighted factors above and compare candidates against the same role-specific criteria.

  1. 01

    Can you describe your experience running digital well-being programmes in an organisation?

  2. 02

    Can you give an example of an initiative that worked?

  3. 03

    What is your experience with structured breaks from digital tools?

  4. 04

    How do you measure the effectiveness of these programmes?

  5. 05

    How do you incorporate employee feedback into your work?

See the complete Digital Well-Being Specialist question set
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