Outcomes that landed
Ask what changed after their engagements: adjusted async meeting norms, sensory-friendly hiring loops, retention of autistic or ADHD staff, documented accommodation approval rates at named employers.
Evidence to listen for
- Names programmes or initiatives that were adopted, funded, or delivered
- States their own role rather than the department's
- Gives measured reach or impact
- Distinguishes work that landed from work that stalled, and explains why
Five-point scoring guide
No delivered work; describes intent and process only.
Involved in initiatives but cannot say what resulted or what they owned.
Real delivery with adequate ownership; impact described loosely.
Named outcomes with clear personal scope and some measures.
Names specific clients, the adjustments implemented (captioning defaults, written agendas, flexible core hours) and follow-up data showing retention or engagement shifts.