Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.
01
Evaluation factor
Clinical competence
35% weight
Check hands-on chairside skill: four-handed assisting during third molar extractions and implant placement, suction and retraction technique, surgical tray setup, handpiece and elevator familiarity, DANB or state expanded functions credentials.
Evidence to listen for
Command of the procedures, anatomy, and equipment the role requires
Holds current registration or certification
Knows normal from abnormal and what to do about each
Recognises when a case is outside their scope
Five-point scoring guide
1
Poor
Unsafe knowledge gaps; registration missing or lapsed.
2
Needs Improvement
Knowledge gaps that would affect patient care.
3
Satisfactory
Competent for standard cases; needs support on complex ones.
4
Very Good
Strong clinical knowledge; safe and reliable across the usual range.
5
Excellent
Names specific procedures assisted (bone grafts, alveoloplasty, impacted thirds), instruments by name, and holds current DANB or radiography certification.
02
Evaluation factor
Patient safety and protocol
30% weight
Probe sterile field discipline: autoclave cycles with spore testing logs, instrument cassette processing, OSHA bloodborne pathogen compliance, sedation monitoring of vitals and pulse oximetry, plus current BLS and emergency kit checks.
Evidence to listen for
Follows identification, infection control, and documentation protocol without prompting
Can describe an error or near miss and what they did
Escalates deterioration early
Treats protocol as protection rather than bureaucracy
Five-point scoring guide
1
Poor
Casual about protocol; would not report an error.
2
Needs Improvement
Inconsistent protocol adherence; slow to escalate.
3
Satisfactory
Follows protocol reliably; documentation sometimes thin.
4
Very Good
Protocol is instinctive; escalates early and reports honestly.
5
Excellent
Describes documented spore test schedules, recognizes sedation warning signs early, and recalls a real emergency where they retrieved the crash cart correctly.
03
Evaluation factor
Patient communication
20% weight
Assess how they calm anxious patients before extraction, review post-operative instructions on bleeding, dry socket and ice, and handle consent paperwork or phone follow-up calls.
Evidence to listen for
Explains a procedure to an anxious or confused patient
Handles distress, pain, or refusal without losing control of the interaction
Respects privacy and dignity in practice, not just in principle
Works with families and carers
Five-point scoring guide
1
Poor
Dismissive of patients; no bedside awareness.
2
Needs Improvement
Task-focused; struggles with distressed patients.
3
Satisfactory
Adequate rapport; less confident in difficult interactions.
4
Very Good
Calm, clear, and respectful with anxious or difficult patients.
5
Excellent
Explains post-op instructions in plain language, anticipates common patient fears about sedation, and follows up on next-day bleeding calls.
04
Evaluation factor
Working in a clinical team
15% weight
Look for coordination with the oral surgeon, hygienist and front desk: anticipating the surgeon's next instrument, turning over operatories on schedule, tracking implant inventory and lot numbers.
Evidence to listen for
Hands over cleanly and completely
Challenges a colleague when patient safety requires it
Takes direction from clinicians without deferring blindly
Handles shift work and pressure without becoming difficult to work with
Five-point scoring guide
1
Poor
Poor handover; cannot work in a clinical team.
2
Needs Improvement
Handover gaps; avoids raising concerns about colleagues.
3
Satisfactory
Reliable team member; handover adequate.
4
Very Good
Clean handovers and willing to speak up on safety.
5
Excellent
Anticipates the surgeon without prompting, keeps operatory turnover tight on busy surgical days, and flags low implant or suture stock.
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