Interview scorecard template

Personal Trainer interview scorecard

Pre-screening scorecard for Personal Trainer candidates.

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education coachingclient retentioncpr aedpersonal trainingstrength programming
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Subject and technical command

30% weight

Check certification (NASM, ACE, ISSA, NSCA-CPT) plus depth on periodisation, RPE and 1RM percentage loading, contraindications for hypertension clients, and screening tools like PAR-Q or FMS.

Evidence to listen for

  • Knows the material or discipline well beyond the level they teach
  • Holds the qualifications, licences, or certifications required, and they are current
  • Can answer an unexpected question honestly rather than bluffing
  • Keeps learning in their own field

Five-point scoring guide

1
Poor

Knowledge barely ahead of the learners; bluffs when asked something unexpected.

2
Needs Improvement

Adequate on the syllabus only; gaps show under questioning.

3
Satisfactory

Solid command of the material for the level taught.

4
Very Good

Depth well beyond the taught level; comfortable being asked anything.

5
Excellent

Holds a current accredited cert and CPR/AED, and explains block periodisation, deload timing and regression choices without hedging.

02
Evaluation factor

How they actually teach

30% weight

Probe how they coach a first hinge or squat pattern: cueing vocabulary, tactile versus verbal correction, and how they scale a session when a client arrives sore or sleep deprived.

Evidence to listen for

  • Describes how they teach a specific thing, not their philosophy of teaching
  • Adapts when the first explanation does not land
  • Checks understanding rather than assuming it
  • Differentiates for varying ability within one group

Five-point scoring guide

1
Poor

Only philosophy, no method; one explanation and no plan B.

2
Needs Improvement

Delivers content but cannot adapt when learners are lost.

3
Satisfactory

Sound instruction; differentiation is limited.

4
Very Good

Multiple routes to the same concept, with real checks for understanding.

5
Excellent

Describes specific cues and drills they use, plus real cases where they regressed a lift and rebuilt the pattern over weeks.

03
Evaluation factor

Group management and safeguarding

25% weight

Assess handling of small-group or bootcamp settings, injury disclosure, scope-of-practice limits around nutrition advice, referral to physio or GP, and any minor or postnatal client safeguarding.

Evidence to listen for

  • Has a concrete approach to a disruptive individual and a whole group losing focus
  • Knows the safeguarding or duty-of-care obligations for this age group and setting
  • Escalates a concern through the right channel
  • Sets boundaries without becoming punitive

Five-point scoring guide

1
Poor

No behaviour strategy; unaware of safeguarding obligations.

2
Needs Improvement

Struggles with disruption; vague on duty of care.

3
Satisfactory

Manages a normal group; less confident with serious disruption.

4
Very Good

Confident group management with clear safeguarding awareness.

5
Excellent

Names their referral threshold, keeps intake and consent records, and cites a time they stopped a session or declined a client.

04
Evaluation factor

Progress and communication

15% weight

Look for tracking habits: TrueCoach or Trainerize logs, girth and body composition data, adherence rates, retention and rebooking numbers, and how they reset goals when progress stalls.

Evidence to listen for

  • Measures whether learners actually improved, not just attended
  • Gives feedback that changes what someone does next
  • Communicates with parents, clients, or managers about difficult progress honestly
  • Records progress usefully

Five-point scoring guide

1
Poor

No sense of whether anyone improved.

2
Needs Improvement

Tracks attendance rather than progress; avoids hard conversations.

3
Satisfactory

Monitors progress; feedback is general.

4
Very Good

Measures progress concretely and handles difficult conversations well.

5
Excellent

Quotes retention or session-package renewal figures and shows a client journey with measured strength or body composition change over months.

Put this rubric to work

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