Execution and reliability
Check how they ran the purchase-to-pay cycle: PO volumes handled monthly, ERP used (SAP MM, Oracle, Tally), lead-time adherence, and stockout or expediting incidents they owned.
Evidence to listen for
- Describes a workload they owned and how they kept it from slipping
- Names the tools and systems they ran day to day
- Can talk about volume: tickets, inboxes, orders, uptime
- Nothing quietly falls through when they are busy
Five-point scoring guide
Cannot describe their own workload; things slip without them noticing.
Handles routine volume; drops work under pressure.
Reliable on steady-state work; struggles when volume spikes.
Consistently reliable at real volume with a system for staying on top.
Cites monthly PO counts, named ERP modules, on-time delivery percentages, and specific stockouts they prevented or recovered from.