Interview scorecard template

Sustainable Urban Mobility Consultant interview scorecard

Pre-screening scorecard for Sustainable Urban Mobility Consultant candidates.

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public sector communityactive travelmodal shiftsumptransport planning
Complete evaluation framework

What to assess and how to score it

Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.

01
Evaluation factor

Outcomes that landed

30% weight

Ask which mobility schemes they took from concept to on-street delivery: low traffic neighbourhoods, bus priority corridors, bike share expansion, and the modal shift or km-cycled numbers after implementation.

Evidence to listen for

  • Names programmes or initiatives that were adopted, funded, or delivered
  • States their own role rather than the department's
  • Gives measured reach or impact
  • Distinguishes work that landed from work that stalled, and explains why

Five-point scoring guide

1
Poor

No delivered work; describes intent and process only.

2
Needs Improvement

Involved in initiatives but cannot say what resulted or what they owned.

3
Satisfactory

Real delivery with adequate ownership; impact described loosely.

4
Very Good

Named outcomes with clear personal scope and some measures.

5
Excellent

Names delivered schemes with before and after counts, cordon data, or mode share percentages, and owns what underperformed.

02
Evaluation factor

Stakeholder facilitation

25% weight

Probe how they ran consultation with residents, ward councillors, bus operators, freight associations and disability access groups when removing parking or reallocating carriageway space.

Evidence to listen for

  • Brings a real contested case, not a philosophy of engagement
  • Names the competing interests and the resolution method
  • Uses concrete engagement formats and can point to input that changed a decision
  • Treats every group as legitimate

Five-point scoring guide

1
Poor

Diplomacy-speak with no case attached, or contempt for one group.

2
Needs Improvement

Recalls conflict but no method; engagement is a box to check.

3
Satisfactory

Real case and workable approach; resolution thin on specifics.

4
Very Good

Names the tension and method; cites engagement that shaped the outcome.

5
Excellent

Describes hostile consultation sessions handled directly, objections logged and answered, and design changes that came from that input.

03
Evaluation factor

Regulatory and policy command

25% weight

Test command of SUMP guidance, national active travel design standards (LTN 1/20 or local equivalent), EIA requirements, Traffic Regulation Orders and clean air or low emission zone frameworks.

Evidence to listen for

  • Names the statutes, funding rules, and processes they have worked under
  • Explains how those requirements sequenced their work
  • Owns the compliance thinking rather than deferring it entirely
  • Knows where the discretion sits

Five-point scoring guide

1
Poor

Outsources all regulatory thinking; cannot name a framework.

2
Needs Improvement

Generalities about compliance; no sequencing or named rules.

3
Satisfactory

Knows the main frameworks; sequencing described loosely.

4
Very Good

Names relevant frameworks and how they shaped a timeline.

5
Excellent

Cites the specific guidance and statutory order process they worked to, including where a scheme was legally challenged or amended.

04
Evaluation factor

Evidence and reporting

20% weight

Check how they build the evidence base: household travel surveys, ANPR and cordon counts, VISUM or Aimsun modelling, GTFS accessibility analysis, and cost benefit appraisal for funding bids.

Evidence to listen for

  • Uses data to choose between options, not to justify a decision already made
  • Names the sources and methods behind their numbers
  • Reports to funders, councils, or the public in terms those audiences can use
  • Tracks whether the intervention worked

Five-point scoring guide

1
Poor

No use of evidence; decisions are assertion.

2
Needs Improvement

Cites data but cannot explain its source or limits.

3
Satisfactory

Uses evidence competently; evaluation after the fact is thin.

4
Very Good

Evidence drives choices and is reported clearly to lay audiences.

5
Excellent

Explains the model or dataset behind a recommendation, its limitations, and how monitoring reports were fed back to the funder.

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