Review the evidence signals before interviewing. Then use the anchored descriptions—not instinct alone—to choose the score that best matches each answer.
01
Evaluation factor
Technical depth
35% weight
Check depth on interface protocols and middleware they name: REST/SOAP, EDI or HL7 mappings, message queues, iPaaS platforms like MuleSoft or Boomi, and interface control documents they authored.
Evidence to listen for
Explains the physics or mechanism behind their work, not just the tooling
Names the standards, tolerances, and constraints they designed against
Can defend a design decision under follow-up questions
Distinguishes what they personally engineered from what the team delivered
Five-point scoring guide
1
Poor
Cannot explain the fundamentals of their own stated specialism.
2
Needs Improvement
Knows the vocabulary but not the underlying mechanism; struggles under follow-ups.
3
Satisfactory
Solid working knowledge for the role; depth thins out on edge cases.
4
Very Good
Strong command of the domain; explains trade-offs and defends decisions well.
5
Excellent
Names specific payload mappings, idempotency and retry handling, and can explain why a queue was chosen over synchronous calls.
02
Evaluation factor
Work that shipped
30% weight
Ask about integrations they carried to production: systems joined, record volumes per day, FAT/SAT sign-off, cutover and rollback plans, and post-go-live defect counts.
Evidence to listen for
Names specific programmes, parts, or systems that reached production or field use
States their own scope inside the project
Can give measured outcomes: yield, cycle time, cost, failure rate
Explains what went wrong and what they changed
Five-point scoring guide
1
Poor
No delivered work; experience is coursework, lab-only, or purely observational.
2
Needs Improvement
Contributed to projects but cannot say what shipped or what their part was.
3
Satisfactory
Has delivered real work; outcomes described without numbers.
4
Very Good
Names shipped work and their scope, with some measured results.
5
Excellent
Cites named end-to-end integrations live in production, with volumes, cutover dates and defects tracked to closure after handover.
03
Evaluation factor
Diagnosis under uncertainty
20% weight
Probe how they isolate faults spanning two vendors: log correlation, trace IDs, packet or message captures, reproducing in a staging environment when neither side admits ownership.
Evidence to listen for
Describes a real failure they chased to root cause
Shows a method: isolate variables, reproduce, measure, eliminate
Distinguishes correlation from cause
Says what they ruled out and why, not only what the answer turned out to be
Five-point scoring guide
1
Poor
No diagnostic method; guesses or escalates immediately.
2
Needs Improvement
Trial and error with no structure; cannot explain how they narrowed the cause.
3
Satisfactory
Reasonable method on familiar problems; less structured on novel ones.
4
Very Good
Clear systematic approach with a real root-cause story.
5
Excellent
Describes a concrete cross-vendor failure traced with logs and captures, showing evidence that pinned the root cause.
04
Evaluation factor
Working across the org
15% weight
Explore how they align vendors, business owners and infrastructure teams: requirements workshops, interface specifications signed off, change windows negotiated, and dependency tracking across parallel workstreams.
Evidence to listen for
Explains technical constraints to non-technical stakeholders without condescension
Has negotiated scope, cost, or timeline with manufacturing, product, or suppliers
Documents decisions so others can act on them
Takes review feedback without defensiveness
Five-point scoring guide
1
Poor
Cannot communicate outside their specialism; dismissive of other functions.
2
Needs Improvement
Communication gaps cause rework; avoids stakeholder contact.
3
Satisfactory
Works adequately with other teams; documentation is thin.
4
Very Good
Communicates clearly across functions; reliable collaborator.
5
Excellent
Shows written specs and agreed test plans that kept vendors accountable, plus examples of resolving disputed scope calmly.
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