How forwarded emails become interview invites, and who is allowed to send them.
Where do I find a job's forwarding address?
Open the job, select the Settings tab, then Forwarding Address. From there a job owner can copy the address, rotate it, and choose whether senders outside your team can send to it.
What does Hirevire read from the forwarded email?
The candidate's name, email and phone number, taken from the message and any attached CV. When a CV is attached, Hirevire uses the email address on the CV. Hirevire then creates an invited application and sends the candidate the invite email for that job.
Is the forwarded CV saved with the application?
Yes, when the job collects a resume. If the job doesn't have a resume field, Hirevire still reads the CV for the candidate's details but doesn't attach it.
Can I point a job board's notification emails straight at the address?
Yes. Hirevire treats automated job board senders, such as noreply addresses, like any other sender outside your team, so switch on Allow senders outside your team and set the board to send one email per application. Each notification has to pass the board's email authentication and include the candidate's email address.
Can people outside my team forward candidates?
Yes. Switch on Allow senders outside your team and a hiring manager, agency partner or job board can send candidates to the job's address. Turn it off and Hirevire ignores emails from anyone outside your team.
What if the email has no candidate address in it?
Hirevire first looks for it in the attached CV. If the CV has no email address either, Hirevire replies in the thread and asks for it. Reply with the candidate's email address and the invite goes out.
When does Hirevire skip a forwarded email?
When the candidate already exists on the job, when the sender is outside your team and Allow senders outside your team is off, when an automated job board email fails its email authentication, or when the job is closed, archived or paused. The reply in your thread explains which one applied.
Can I change the invite email candidates receive?
Yes. The confirmation reply includes an Edit the invite email link that opens the job's Emails settings, where you can edit the invite template.
What if the address ends up somewhere it shouldn't?
Click Rotate address. Hirevire generates a new address and the old one stops working immediately.
Which plans include the forwarding address?
Essentials, Professional and Agency, and it works during the free trial.