Hirevire
Integrations

Connect Microsoft to Send Outgoing Emails

Hirevire can send candidate emails through your connected Microsoft account, ensuring messages come from your own email address. This requires granting Microsoft permission to send email via SMTP during the connection flow.

How to Connect Your Microsoft Account

  1. Go to Settings > Email settings in your organization

  2. Select Microsoft as the email provider

  3. Enter your Microsoft SMTP server host and port

  4. Click the option to connect your Microsoft account

  5. On the Microsoft consent screen, review the Permissions requested

  6. Approve the SMTP.Send permission — this is the critical permission Hirevire needs

  7. Click Approve to complete the connection

Important: The Microsoft consent screen lists the permissions Hirevire needs. If you deny the request or the SMTP.Send permission is not granted, outgoing emails will fail because Hirevire cannot authenticate to your Microsoft SMTP server.

Fixing Missing SMTP Send Permissions

If your Microsoft account was connected without the SMTP send permission, emails will not be delivered. You'll see authentication errors when saving settings or sending a test email.

To fix this:

  1. Go to Settings > Email settings

  2. Click the option to reconnect your Microsoft account

  3. On the Microsoft consent screen, ensure the SMTP.Send permission is included and approved

  4. Click Approve to save the updated permissions

After reconnecting with the correct permission, send a test email to confirm delivery.

Verify Your Connection With a Test Email

If emails aren't arriving, check your settings and test the connection:

  1. Go to Settings > Email settings

  2. Click Send a test email

  3. Check the response message

Common outcomes:

  • Test email sent successfully — Your Microsoft connection is working

  • Couldn't send test email. Please check your settings once. — The connection failed; check your host, port, and consent permissions

When saving settings, you may also see:

  • Could not verify the settings. Please check and try again. — The host, port, or authentication is incorrect; verify your Microsoft SMTP details and reconnect

  • Not allowed — Your Microsoft account or tenant policy blocks third-party SMTP access

  • SMTP settings not found — The Microsoft connection has not been saved or was removed; reconnect your account

When to Use Custom SMTP Instead

Hirevire supports both Microsoft OAuth and Custom SMTP for outgoing email. Microsoft OAuth uses your Microsoft account credentials and an access token, so you do not need to manage a separate password.

If your domain has a strict DMARC policy enabled, the Email settings page may block saving with Microsoft OAuth and require Custom SMTP instead. If you see the message "We're unable to send emails on your behalf due to your email account's security settings. To resolve this, please configure your email settings to use a custom SMTP server," switch to Custom and enter your SMTP server details.

Both methods work independently — use whichever fits your workflow.

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