Use a forwarding address to turn candidate emails into interview invites
Updated 2 weeks ago
Forward a candidate's email to your job's forwarding address and Hirevire turns it into an interview invite: the candidate details are read from the forwarded message, an invited application is created, and the job invite is sent to the candidate by email.
Where to find the Forwarding Address tab
The forwarding address belongs to a single job, and you manage it from that job's settings.
Open the job and select the Settings tab.
Select Forwarding Address.
On this tab, a job owner can view, copy, rotate, and configure the job's forwarding address.
The feature is included in the Essentials, Professional, and Agency plans and works during the free trial. The legacy One Job, Startup, and Growth plans do not include it in their current plan definitions.
Copy and rotate the address
The address is named after the job title, so you can find its emails by searching your inbox. Click the copy icon next to it to copy it.
Rotate address generates a new forwarding address and immediately invalidates the old one.
Control who can send to the address
Your team can always forward to the job's address. To accept emails from anyone else, turn on a single setting.
Turn on Allow senders outside your team to accept forwards from people outside your team and notifications from job boards. Turn it off to ignore emails from anyone outside your team.
Select Save changes.
Forward a candidate email
Forward the candidate's email from your own inbox to the job's forwarding address. Hirevire reads the forwarded message and any attached CV to extract the candidate details, creates an invited application, and sends the candidate the job invite. It then replies in your forwarding email thread to confirm the invite was created.
A forwarded CV is attached to the application only when the job collects the Resume field. If the job does not collect a resume, the CV attachment is not attached to the application.
Receive applications directly from a job board
Job boards can send application notifications straight to the forwarding address, so you do not forward each one by hand. Automated senders such as noreply addresses are treated like any other sender outside your team.
Turn on Allow senders outside your team and select Save changes.
The notification must pass standard email authentication from the board's sending domain.
The notification must contain the candidate's email address.
When a candidate's email address is missing
If the forwarded email has no candidate email address and the attached CV has none either, Hirevire replies in the thread asking for it. Reply with the candidate's email address and Hirevire sends the invite.
When a forwarded email is rejected
Hirevire rejects or skips a forwarded email, and replies in the forwarding email thread with an explanation, in these cases:
The candidate already exists on the job (a duplicate).
The forwarded email has no candidate email address, and the CV has none either, until you reply with one.
The job is closed, archived, or paused.
The sender is outside your team and Allow senders outside your team is off.
An automated sender, such as a job board, fails email authentication.
Edit the invite email from the success reply
The success reply in the forwarding email thread includes an Edit the invite email link that opens the job's Emails settings tab, where the invite email template can be edited. For the full template options, see How to send assessment links and customize email templates.